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Scope of application

1.1 The following General Terms and Conditions apply exclusively for all legal transactions and implied legal transactions between ClipMyHorse.TV USA Inc., 40 E Main Street, Suite 2700, Newark, DE 19711, USA (hereinafter referred to as “ClipMyHorse.TV”) and the customer. Any terms and conditions of the customer which deviate from these General Terms and Conditions are not valid. Objections made by the customer with reference to their own terms and conditions or terms of purchase are expressly rejected.

1.2 A consumer within the meaning of these General Terms and Conditions is any natural person who concludes a legal transaction for purposes that cannot be attributed predominantly to their commercial or self-employed activity. A merchant within the meaning of these General Terms and Conditions is any natural person or legal entity or partnership with legal capacity that exercises its commercial or self-employed activity when concluding a legal transaction.

Conclusion of the contract

2.1 The customer must register in order to use the service. The customer thereby undertakes to provide the details requested during registration in an accurate and complete manner and to keep them up to date. The customer can update these details while logged in. The customer is obliged to inform ClipMyHorse.TV immediately of any changes to their details; the customer must confirm the details if requested to do so by ClipMyHorse.TV.

2.2 The customer’s order constitutes a binding offer for ClipMyHorse.TV to enter into a contract. The customer places the order when they send the order form to ClipMyHorse.TV by clicking the corresponding button after placing the selected services in the virtual shopping cart and completing the electronic order process. Before sending the order, the customer is given the opportunity to check all of the details again, make changes to them (which can also be done using the browser’s “back” button) or cancel the purchase. By making content available for retrieval, ClipMyHorse.TV accepts the offer (the order) with conclusion of the contract within three days. For all orders, the contract is concluded with: between ClipMyHorse.TV USA Inc., 40 E Main Street, Suite 2700, Newark, DE 19711, USA.

Consumer’s right to cancel

3.1 Consumers have a right to cancel.

Cancellation policy

Right to cancel

You have the right to cancel this contract within 14 days without having to provide reasons.

The cancellation period is 14 days from the date on which the contract was concluded.

To exercise your right to cancel, you must notify us (ClipMyHorse.TV USA Inc., info@shownet.biz) of your decision to cancel this contract; you must do so by means of a clear statement (e.g. email).

Sending the cancellation notice before the end of the cancellation period is deemed sufficient for observing the cancellation period. Consequences of cancellation

If you cancel this contract, we will refund all payments that we have received from you, including for shipping costs (except the extra cost of selecting a delivery option other than the cheapest one that we offer, i.e. standard delivery). We will provide this refund as soon as possible, but no later than 14 days after the day on which we received your notice to cancel this contract. For this refund, we will use the same payment method that you used for the original transaction, unless specifically agreed otherwise with you. Under no circumstances will you be charged any fees for this refund. We are entitled to refuse the refund until we have received the goods again or until you have proved that you have sent back the goods, whichever is the earlier. You must return the goods to us as soon as possible, but no later than 14 days after the day on which you notified us that you wish to cancel this contract. This deadline will be deemed to have been met if you send the goods before expiry of the 14-day period. You are responsible for paying the direct costs associated with returning the goods. If the goods have diminished in value, you will only have to pay for this loss of value if it resulted from handling the goods beyond what was necessary to check their nature, characteristics and functionality.

Availability and system requirements

4.1 ClipMyHorse.TV guarantees annual average availability of 95% for the service. Exceptions to this are times during which the service is not accessible via the internet due to technical or other problems for which ClipMyHorse.TV is not responsible.

4.2 For licensing reasons, the ClipMyHorse.TV service can only be used if the geolocation function is switched on (i.e. location data can be transmitted). If the customer deactivates this function on their mobile device, they will not be able to access the services of ClipMyHorse.TV.

4.3 The customer is responsible for ensuring that the end devices they use meet the system requirements.